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Scaling Up HCI Research: from Clinical Trials to Deployment in the Wild

Mamykina, Lena and Smaldone, Arlene M. and Bakken, Suzanne R. and Elhadad, Noemie and Mitchell, Elliot G. and Desai, Pooja M. and Levine, Matthew E. and Tobin, Jonathan N. and Cassells, Andrea and Davidson, Patricia G. and Albers, David J. and Hripcsak, George (2021) Scaling Up HCI Research: from Clinical Trials to Deployment in the Wild. In: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery , New York, NY, Art. No. 50. ISBN 978-1-4503-8095-9.

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In this paper, we describe two case studies of research projects that attempt to scale up HCI research beyond traditional small evaluation studies. The first of these projects focused on evaluating an interactive web application for promoting problem-solving in self-management of type 2 diabetes mellitus (T2DM) in a randomized clinical trial; the second one included deployment in the wild of a smartphone app that provided individuals with T2DM with personalized predictions for changes in blood glucose levels in response to meals. We highlight lessons learned during these two projects and describe four different design considerations important for large scale studies. These include designing for longevity, diversity, adoption, and abandonment. We then discuss implications for future research that targets large scale deployment studies.

Item Type:Book Section
Related URLs:
URLURL TypeDescription
Mamykina, Lena0000-0001-5203-274X
Levine, Matthew E.0000-0002-5627-3169
Albers, David J.0000-0002-5369-526X
Additional Information:© 2021 Copyright held by the owner/author(s). Published: 8 May 2021. This research was funded in part by the National Institute for the Diabetes and Digestive and Kidney Disease (award R01DK090372), and by the National Library of Medicine (awards T15LM007079 and LM012819). We are grateful to Elizabeth M. Heitkemper and Maria Hwang, and all the participants of our studies and users of our solutions who shared their experiences.
Funding AgencyGrant Number
NIH Predoctoral FellowshipT15LM007079
Subject Keywords:User studies, clinical trials, deployment in the wild, health, mHealth, self-management
Record Number:CaltechAUTHORS:20220426-533989700
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Usage Policy:No commercial reproduction, distribution, display or performance rights in this work are provided.
ID Code:114465
Deposited By: Tony Diaz
Deposited On:26 Apr 2022 21:08
Last Modified:26 Apr 2022 21:08

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